We pride ourselves on keeping the process as easy and straightforward as possible for you.
We make Contact
We contact your super funds and identify what insurance cover you had at the date you last worked
We lodge a claim with the insurer with extensive submissions arguing that you are entitled to a payout under their policy.
If the claim is rejected we make further extensive submissions that the insurer has a duty of utmost good faith and must not be unreasonable.
We will look after you
We will give you the respect, empathy and courtesy you deserve.
Our values are
Client commitment – we deliver the best outcome possible, always
Empathy – we understand what you are going through
Respect – we are always polite and considered
Integrity – you can trust us to do our best for you